Error message caused by long participants’ names

When trying to generate certificates, an error message may appear displaying one or more names that are too long to fit the size of the name field box you pre-defined as your certificate template.

  1. Click "Template" under "Certificate"
  2. You can drag the name field and change the text box size to fit the names
  3. Alternatively, you can also change the font size
  4. Try to generate the certificates again